If your 1040 Maryam Nawaz Program payment under the Punjab Minority Card has stopped, don’t worry—you are not alone. Many beneficiaries face temporary payment holds due to expired CNICs, SIM mismatches, or residency verification issues. The good news is that most of these problems can be resolved quickly through the Helpline 1040 and by checking your status online.This complete 2025 step-by-step guide explains the common reasons for payment stoppage, how to fix them, and how to confirm your eligibility and payment details online.
Common Issues That Stop Payments & How to Fix Them
Understanding the most frequent reasons for interruptions can save time and stress. Below are the main issues and their solutions:
| Issue | Why It Happens | Solution |
| Expired or Blocked CNIC (NADRA) | CNIC status shows inactive or unverified | Renew CNIC at NADRA, then call Helpline 1040 for re-verification |
| Improved Financial Condition | Assets/income above eligibility threshold | Inform program authorities; may be disqualified if above threshold |
| Temporary Stay Outside Punjab | Residency review triggered | Submit Punjab address proof and update records with NADRA |
| Permanent Relocation Outside Punjab | No longer eligible | Beneficiary is disqualified from the program |
| Using Someone Else’s Mobile Number | SIM not registered against beneficiary’s CNIC | Register a SIM in your name and update records |
| Unable to Visit Office | Travel limitations or health issues | Call Helpline 1040 for remote assistance |
Pro Tip: Always keep your CNIC updated, use your own CNIC-linked SIM, and maintain a Punjab address to prevent payment holds.
Why You Should Call Helpline 1040
The 1040 Helpline is the official support channel for resolving Minority Card issues. Instead of making multiple office visits, you can get instant guidance by phone.
Keep These Ready Before Calling:
- Valid CNIC (without dashes)
- CNIC-linked mobile number (active)
- NADRA renewal or update slips
- Punjab residency proof (utility bill, rental agreement, etc.)
Helpline 1040 Can Help You:
- Confirm CNIC renewal and queue re-verification
- Guide you in linking your SIM with CNIC
- Provide instructions for temporary residency clarifications
- Assist in re-submitting documents
- Share timelines for when to recheck status online

How to Check 1040 Program Status Online (2025)
Once you’ve fixed the issues through NADRA or Helpline 1040, you can track your eligibility and payment details on the official Minority Card Punjab portal.
- Visit the official Minority Card Punjab portal (government site).
- Enter your CNIC number (without dashes) as the username.
- Enter your password. (Use “Forgot Password” option if you don’t remember).
- Click Login.
- Your eligibility status and payment record will be displayed.
If your status still shows pending, wait for the processing timeframe advised by Helpline 1040 before checking again.
Eligibility for the 1040 Maryam Nawaz Program
To avoid interruptions in the future, follow these important steps:
- Renew CNIC on Time: An expired CNIC automatically suspends payments.
- Use Your Own SIM: Only CNIC-linked mobile numbers are accepted.
- Report Financial Changes Honestly: If your income or assets rise above the threshold, you may lose eligibility.
- Maintain Punjab Residency: Even temporary moves outside Punjab require re-verification.
- Keep Records Safe: Store NADRA slips, program notices, and residency proofs.
FAQs About 1040 Maryam Nawaz Program (2025)
Q1: Why did my 1040 Maryam Nawaz Program payment stop?
Most often due to expired CNIC, SIM mismatch, income/asset changes, or residency verification
Q2: Can I fix my issue without visiting the office?
Yes. Simply call Helpline 1040 for remote guidance and document submission steps.
Q3: Can I use a family member’s SIM for verification?
No. Payments and verification only work with your own CNIC-linked mobile number.
Q4: If I temporarily moved out of Punjab, am I still eligible?
Yes, but you must submit Punjab residency proof and re-verify through Helpline 1040. Permanent relocation ends eligibility.
Q5: How can I check my status after corrections?
Log in to the official Minority Card portal using your CNIC and password to see updates
Final Word
If your 1040 Maryam Nawaz Program payment has been paused, stay calm. Most issues—like expired CNICs, SIM mismatches, or residency verifications—are simple to fix. Call the Helpline 1040, follow their instructions, and then check your status online. By keeping your CNIC updated, using your own CNIC-linked number, and maintaining Punjab residency, you can ensure uninterrupted support under the program.